ABOUT WEB ORDER ENTRY
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Important Details About Internet Order Entry: 1. We operate 24 hours a day, 7 days a week. Our physical office is open Monday thru Friday 7:45 am thru 5:30 pm central time (holidays excluded), and to ensure we maintain our high service standards we only accept internet orders at this time between the hours of 7:45 am and 5:00 pm. We will always respond to your telephone orders and inquiries, even after hours. 2. Due to Internet communication not being 100% reliable (as much as we would like it to be), we highly recommend that you confirm orders that require IMMEDIATE SERVICE, by checking to see if they are in the order tracking screen, after you enter them. We wouldn’t want to miss your critical order that needs to be delivered in an hour due to a glitch somewhere on the World Wide Web! 3. Although we use all the technology we can get our hands on to dispatch and deliver your important jobs, we never allow that same technology to isolate us from the lifeblood of this business - personal contact with our customers. |